Shipping policy

We aim to fulfill all orders as soon as possible. We offer a cost-based shipping system. Domestic orders are shipped via UPS Ground.

US territories using P.O. Boxes will be shipped via USPS Priority.

Please contact support@bdgastore.com for any questions or requests regarding shipping methods, or address changes. Customers will be notified of a proper tracking number for your order once it has been fulfilled. The following timeline can be utilized strictly as a guideline for estimate delivery times:

Domestic: UPS Ground / 1 – 5 business days

Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared and arrive in your hands in a proper time frame.

International shipments are all via UPS unless it is a US military address (which is shipped via USPS Priority).

For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender (Bodega), we are under no obligation to issue a refund and you forfeit the items.

Orders to Canada are shipped via UPS Standard.

Please contact support@bdgastore.com directly for any questions or requests regarding shipping methods, or address changes. Customers will be notified of a proper tracking number for your order once it has been fulfilled. The following timeline can be utilized strictly as a guideline for estimate delivery times:

International: UPS Expedited / 3 – 5 business days

Canada: UPS Standard / 3 – 5 business days

US Military Address: USPS Priority / 4 - 6 business days

Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.

BODEGA ships worldwide, however, we do not currently ship to Belarus, Ukraine, Malaysia, Indonesia, or Morocco. Please email support@bdgastore.com if you have any additional inquiries.

Lastly, we would like to take this moment to explain about what happens when you place an International Order with us here at Bodega. When you order internationally, not only do you pay for the item/s and our shipping rate for the item/s to get to you, you are additionally responsible for the destination country's international tariff fees which we cannot predict. You are responsible for the international tariff fees and if you refuse to pay them upon receiving the package, it will then be sent back to us (or placed in abandonment) and you will forfeit not only the item but all fees paid to Bodega, including the cost of item/s.